We support you through several channels. Choose the one that fits your question.
Live Chat
Click the chat icon at apolosign.com for real-time help during service hours. (apolosign.com)
Send support@apolosign.com your question and we will respond as quickly as possible.
Support AI
Available 24/7. Answers are drawn from our Help Center and cover most setup and troubleshooting questions.
Phone callback (by request)
If your issue is easier to explain by voice, you can request a call.
Send us three things through Live Chat or email:
- Your phone number, including the country code
- Your time zone
- A time window when you are available
Our team reviews callback requests and arranges a call where possible during service hours. Callback slots are limited, so we cannot confirm a specific time in advance. We will contact you by email or chat to confirm before calling.
If a callback cannot be arranged, we will send you the same troubleshooting steps by email, so your issue does not have to wait for a call.
Service hours
Sunday to Friday, 6:00 PM to 2:00 AM PT