We have reorganized our Help Center to make articles easier to find. The navigation menu is still being updated to match the new structure, so in the meantime please use the index below — every category and section is listed, and each link takes you straight to it.
Digital Calendars
Wall-mount digital calendars (15.6", 21.5" and 27").
- Using Your Calendar — events and calendar views, meals, stickies
- Calendar & Sync — connecting Google, Apple and Outlook calendars, fixing sync issues
- Routines, To-Dos & Rewards — routines, to-dos, points and rewards
- Photos & Screensavers — uploading photos, screensavers, photo display
- Family & Groups — inviting members, family groups, switching between groups
- Account & App Settings — account, app and notification settings
- Settings & Updates — system settings and modes, reset, software updates
Portable TVs
Portable Smart Portable TV and the PackGo all-in-one entertainment case.
- Using Your TV — remote, on-screen controls, everyday use
- Connectivity — Wi-Fi, screen mirroring and casting, Bluetooth
- Apps & Streaming — installing apps and streaming services
- Personalization & Display — display, sound and personalization
- Settings & Updates — system settings, software updates, reset
- Connectivity — Wi-Fi, screen mirroring and casting, Bluetooth
- Apps & Streaming — installing apps and streaming services
- Power & Charging — battery, charging and power
Digital Photo Frames
Wi-Fi digital photo frames.
- Photos & Sharing — uploading photos and sharing albums
- Features & Settings — frame features and settings
- Settings & Updates — settings, software updates, reset
Before You Buy
Specs, sizes and box contents.
- Digital Calendars — sizes, specifications, what's in the box
- Smart Portable TV — specifications, battery, what's in the box
- PackGo — specifications, what's in the box
- Digital Photo Frames — specifications, what's in the box
Getting Started
Unboxing, installation and first-time setup.
- Digital Calendars — unboxing, wall mounting, first-time setup
- Smart Portable TV — unboxing and setup
- PackGo — unboxing and setup
- Digital Photo Frames — unboxing and setup
Troubleshooting
Fixes for the most common issues.
- Digital Calendars — Wi-Fi, unlocking, missing events, display issues
- Smart Portable TV — setup, connection and display issues
- PackGo — connection, power and display issues
- Digital Photo Frames — setup and display issues
Orders, Returns & Warranty
Order tracking, returns and warranty.
- Order & Shipping — tracking your order, shipping information
- Returns & Exchanges — starting a return or exchange
- Warranty — warranty coverage and claims
Subscription & Billing
Your Apolosign subscription.
- Subscription — managing your subscription and billing
What's New
Software releases for your device.
- Release notes (Device calendar) — what changed in each calendar software release
Contact & Support
Reach us, follow us, work with us.
- Contact Us — how to reach our support team
- Community & Social — follow us and join the community
- Partnerships — business and partnership inquiries
- Announcements — company and product announcements
Policies & Legal
Our policies.
- Policies — returns, warranty and service policies
Still can't find what you need? Submit a request and our support team will get back to you as soon as possible.