Apolosign Digital Calendar devices work together with the Apolosign mobile app through accounts and calendar groups. This page answers the most common questions about binding devices, sharing calendars, and account rules.
Q1: Can I add more than one phone to my Digital Calendar?
A Digital Calendar can be bound to only one mobile Apolosign app account at a time (one device, one account).
Other family members don't need to bind the device separately. The bound account can invite them into the same calendar group, and they will see the same group calendar in the Apolosign app on their own phones.
Note: management permissions (device and group settings) are only available to the account that bound the device.
Q2: Can one app account bind multiple Digital Calendar devices?
Yes. One mobile Apolosign app account can bind multiple Digital Calendar devices. Simply scan the QR code of each device in the app to add them one by one.
Q3: Why am I asked to create or join a group after logging in again?
This is normal behavior. After you log in again (with the same login method and the same account credentials — note that an account with a password and a password-less account are two different accounts), simply tap Create Group, then re-scan the QR code on the device. The device will reconnect and your schedules and data will be restored.
If the QR code doesn't show up: open Settings inside the Apolosign Calendar app, tap Reset Data, then tap Get Started — the QR code will appear so you can re-bind the device.
Q4: Can two people both be owners (admins) of one device?
No. Currently only one owner (admin) per device is supported — the account that bound the device. Other members can view the shared group calendar, but management stays with the bound account.
Q5: Why can't my family member join the same group calendar?
To join the same group calendar, the invitee's Apolosign app account must be registered in the same region as the inviter's account. If the regions do not match, the invite cannot be accepted.
To fix this, the invitee can delete the current account and register a new one with the matching region:
- In the Apolosign app, go to User Profile and tap Delete Account.
- Register a new account and select the same region as the inviter.
- Accept the group invitation again.
Please note that deleting the account will remove the data associated with it, so make sure to confirm before proceeding.