Apolosign App v2.0 FAQ

1. App Versions & System Info

• What are the latest version numbers?

  • Mobile App: V2.0.053 (Please check your local app store for updates).

  • Device Side: V2.0.0.42 (Path: Apolosign Calendar App → Settings → About Device → Device Details).

2. Color Settings & Logic

• How does the new color logic work?

  • "Follow Calendar Color" ON: Events are filled with the calendar's color (classic style), and changing an event's color modifies its background (fill).

  • "Follow Calendar Color" OFF: Events follow participant themes, and changing an event's color modifies its border color.

  • Note: Groups created prior to the v2.0 update retain the classic color logic by default, while newly created groups follow the new logic.

• How do I turn on "Follow Calendar Color"?

  • On the Device: Settings → App → Follow Calendar Color.

  • On the Phone App: My Family → Calendars → Settings (gear icon in the top right corner).

• When are classic colors returning?

  • The official return of classic color palettes is coming soon in an upcoming update.

• Why do external calendar events (synced with Apolosign) show different colors?

  • This is typically caused by missing color values in older versions. Our R&D team is currently reviewing solutions to address this.

3. Navigation & Path Changes

We’ve streamlined our layout! Here is where familiar features have moved:

• Quick App Shortcuts: Moved from Settings to the Sidebar.

• Edit Member Info / Import Calendar: Moved from the right side to the left-side My Family section on the phone app.

• Switch Groups: Moved from the top bar to the Left Sidebar.

• Add and remove points: Click here to see How to Add and Remove Points

4. Home Screen & Layout Customization

• Where did the Calendar Mode background image (Privacy Mode) go?

  • Simply pull down the sun or moon icon to reveal your background image/activate privacy mode.

• When will the Weekly View return to the Home screen?   

  • Coming in the next update. 

• Can I customize the Home section layout?    

  • Expected in the next version update.

• Family View doesn't show all members properly.    

  • Expected to be updated in the next version to support a 5-member layout.

5. Features & Troubleshooting

• Why is my Meal Plan link import failing?

  • Ensure the imported link contains a clear, specific dish name, an ingredient list, and step-by-step cooking instructions.

• My reward points disappeared after updating.

  • Don't worry! Your points are safe; the latest version now displays your total accumulated points directly in the app.

• How does the Voice Alert feature work?

  • Device Support: Voice alerts are supported exclusively on the device side.

  • Broadcast Content: Reads the Event title.

  • How to Enable: Settings → General → Notifications → Select Voice Alert.

  • Note: Make sure your device's alarm/media volume is turned up to greater than 70% to hear the audio.

• Can I tap a date directly to create an event?

  • We are gathering feedback on this request and looking into how we can optimize this workflow in a future update.

• Why did the points preset dropdown list disappear?

  • It was rarely used by customers, so we removed it. However, we plan to introduce some basic templates in the future.

• On the mobile app, the Calendar section cannot be swiped left and right to switch views.

  • This is a known bug that we have already identified, and an official fix will be released soon.