If your device is having trouble connecting to Wi-Fi, please follow these troubleshooting steps:
1. Reset the Wi-Fi Module
Most connection issues can be resolved by resetting the network module.
Navigate to: Settings > System > Reset options > Reset Wi-Fi, Mobile & Bluetooth.
2. Test with a Mobile Hotspot
To determine if the issue is with the local network or the device hardware:
Please check if the device can connect to a mobile hotspot from your phone.
3. Further Assistance
If the issue persists after these steps:
Please record a short video showing the connection failure and send it to support@apolosign.com.
We will forward it to our technical department for an immediate investigation.